1. APP DESCRIPTION (CRUSHREAD)

CRUSHREAD – READ YOUR FAVORITE STORIES ANYTIME

CrushRead is a mobile reading app designed for story lovers who enjoy romance, drama, fantasy, and trending web novels. Discover captivating stories, unlock premium chapters, and enjoy a smooth reading experience anytime, anywhere.

WHY CHOOSE CRUSHREAD

• Large collection of popular and trending novels

• Daily chapter updates

• Easy-to-use and clean reading interface

• Personalized recommendations

• Secure in-app purchases

• VIP subscription options for unlimited access

FEATURES

• Smart Reading Experience: Enjoy a comfortable reading mode with adjustable text size and smooth scrolling.

• Regular Updates: New chapters and new stories are added frequently to keep you engaged.

• VIP Membership: Subscribe to VIP for premium access and an enhanced reading experience.

• Cross-Device Access: Log in to your account and continue reading anytime.

SUBSCRIPTIONS

CrushRead offers optional VIP subscriptions.

• Subscriptions automatically renew unless canceled before the renewal date.

• Users can manage or cancel subscriptions in their Apple or Google account settings.

SUPPORT

If you need help or experience any issues, please contact us:

• Email: [email protected]

• Alternative email: [email protected]

We usually respond within 24–48 business hours.

LEGAL

• Privacy Policy: https://crushread.com/privacy

• Terms of Service: https://crushread.com/terms

Download CrushRead today and start your reading journey.

2. REFUND POLICY - CRUSHREAD.COM

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. General Refund Policy

CrushRead.com strives to provide high-quality service to all users. This policy outlines the circumstances under which refunds may be requested and processed.

2. Digital Content Refunds

• Eligible for Refund:

  • Technical issues preventing access to purchased content

  • Duplicate purchases made in error

  • Unauthorized transactions (subject to verification)

  • Content significantly different from description

• Not Eligible for Refund:

  • Change of mind after successful download/access

  • Compatibility issues with personal devices

  • Content already consumed or downloaded

3. Subscription Services

• Monthly Subscriptions:

  • Cancellation effective at the end of the current billing period

  • No partial refunds for unused portions of the month

  • Full refund available within 48 hours of initial purchase

• Annual Subscriptions:

  • Cancellation available with prorated refund for unused portion

  • Refund requests must be submitted within 30 days of purchase

  • Processing fee may apply for early termination

4. Refund Request Process

To request a refund:

1. Contact us at [email protected] or [email protected] within the applicable timeframe.

2. Provide your account details and reason for refund.

3. Include relevant transaction information.

4. Allow 5–10 business days for review and processing.

5. Processing Time

• Approved refunds will be processed within 5–10 business days.

• Refunds will be credited to the original payment method.

• Bank processing times may vary.

6. Exceptions

We reserve the right to deny refund requests that:

• Fall outside the specified timeframes

• Appear to be fraudulent or abusive

• Violate our Terms of Service

• Involve accounts with repeated refund requests

7. Contact Information

For refund requests or questions about this policy:

• Email: [email protected] / [email protected]

8. Policy Updates

This refund policy may be updated periodically. Changes will be posted on our website and take effect immediately upon posting.