Refund Policy

 

Refund Policy - CrushRead.com

1. General Refund Policy

CrushRead.com strives to provide high-quality service to all users. This policy outlines the circumstances under which refunds may be requested and processed.

2. Digital Content Refunds

  • Eligible for Refund:

    • Technical issues preventing access to purchased content

    • Duplicate purchases made in error

    • Unauthorized transactions (subject to verification)

    • Content significantly different from description

  • Not Eligible for Refund:

    • Change of mind after successful download/access

    • Compatibility issues with personal devices

    • Content already consumed or downloaded

3. Subscription Services

  • Monthly Subscriptions:

    • Cancellation effective at the end of the current billing period

    • No partial refunds for unused portions of the month

    • Full refund available within 48 hours of initial purchase

  • Annual Subscriptions:

    • Cancellation available with prorated refund for unused portion

    • Refund requests must be submitted within 30 days of purchase

    • Processing fee may apply for early termination

4. Refund Request Process

To request a refund:

  1. Contact us at [email protected] within the applicable timeframe.

  2. Provide your account details and reason for refund.

  3. Include relevant transaction information.

  4. Allow 5–10 business days for review and processing.

5. Processing Time

  • Approved refunds will be processed within 5–10 business days.

  • Refunds will be credited to the original payment method.

  • Bank processing times may vary.

6. Exceptions

We reserve the right to deny refund requests that:

  • Fall outside the specified timeframes

  • Appear to be fraudulent or abusive

  • Violate our Terms of Service

  • Involve accounts with repeated refund requests

7. Contact Information

For refund requests or questions about this policy:

8. Policy Updates

This refund policy may be updated periodically. Changes will be posted on our website and take effect immediately upon posting.

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